Combining maximum comfort and a very secured feel, it is the most reliable partner to enjoy the run. Designed to be highly versatile, the Condor 2 is the go-to shoe for long runs, easy runs, and recovery sessions. This season we extend, sharpen and improve our line to meet the needs of the runners’ community thanks to their feedbacks. Generally speaking, the closer your are to Australia and to a capital city, the closer you can expect the item to arrive in the quicker end of that delivery estimate.The Condor was created in 2019 as the first post-petroleum running shoe. If you’d like it faster, please call or email us and we may be able to provide a quote for a faster service.
Please feel free to contact customer service if you have any further queries.ĭelivery can take anywhere between 1-5 business days. We use a DDU (Delivery Duty Unpaid) service, which means you pay an ex-tax price at the checkout and are subject to any relevant local duties and taxes once the parcel arrives at your country.
If we are unable to book an international shipment through Australia Post we will contact the customer to alternative work out an alternative address or cancel the order. Tuchuzy offer world wide International Shipping. International Express Shipping, 1-5 business days, $30 We recommend to have it delivered to your work instead. We do not recommend checking out and leaving a comment to give your authority to leave it somewhere safe without signing for it. Please email us for any enquiries Authority To LeaveĪs Tuchuzy do not take responsibility of loss or damaged items during transit none of our packages are dispatched with authority to leave unattended. Tuchuzy will not take responsibility of loss or damaged items during transit. If they’ve done so, there will be a note in your mailbox letting you know which post office location they’ve taken it to.īear in mind that extreme weather conditions such as flooding and bushfires can often affect the postal service and in turn, receiving your parcel in our quoted time frame.
If you’re not home when a driver attempts delivery, they will take it to your closest post office. If you can’t find your tracking code, please call or email us.
Alternatively, you can track your order directly using the tracking code that was sent in your shipping confirmation email. If you’re a customer with a login, you can track your order in the ‘My Account’ section of the Tuchuzy website. During sale periods, processing time can be between 24-72 hours. Generally, if you place an order before 10am, it will be sent that afternoon. Please allow up to 24 hours for us to process your order after it is placed as we often fulfil our online orders from multiple locations. We can then re-book your order to the correct address. If a delivery is unsuccessful, the package will be returned to Tuchuzy within 10 days. Please note that redirection can increase the delivery time with up to 5 days. If the order has been dispatched, we will assist with a redelivery, depending on the status on the order.
Please contact us ASAP and we’ll see if we can intercept it! If you have entered the wrong shipping information and if the package is still in warehouse, we can update the address. If your item is for an address outside the Express Post network, Australia Post use the fastest possible transport links, but it won't be covered by their Next Day Guarantee and can take up to 5 days to be delivered. Outside metropolitan areas guaranteed service is to and from townships only. * Please note that DHL & Express Australia Post operates between all capital cities (except Darwin and in Perth CBD only) and some major centres. * Please note there may be slight delays with Australia Post & DHL deliveries. Goods bought after 12pm on Friday are not available for collection until Monday from 2pm. Please bring proof of purchase/order number to collect. Order before 10am to collect your order from 2pm daily - at this stage we do not facilitate pickups on weekends or public holidays. Instore pick ups are now available from our Bondi Beach store. Same day shipping is charged at a flat fee of $20. Orders will be delivered within 3-4 hours from the time of booking.
Customers must be based in the below metro areas to qualify.
Orders must be placed between 8am – 4pm on Monday to Friday to qualify. (Order between 8am - 4pm, Monday - Friday)Īll customers within metro Sydney are eligible for our same day delivery service.